How To Fix CRM_MKTPL109 - You cannot display the higher-level project

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 109

• Message text: You cannot display the higher-level project

What causes this issue?

Marketing element &1 is archived. Displaying parent element is not
possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You need to enter the parent element manually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL109 - You cannot display the higher-level project ?

  The SAP error message CRM_MKTPL109, which states "You cannot display the higher-level project," typically occurs in the context of project management within the SAP Customer Relationship Management (CRM) module. This error indicates that the user is attempting to access a higher-level project that they do not have the necessary authorizations for, or that the project is not available for display due to certain restrictions.
  Causes:
  
  Authorization Issues: The user may not have the required permissions to view the higher-level project. This is often the most common cause of such errors.
  Project Status: The higher-level project may be in a status that does not allow it to be displayed (e.g., it may be closed or archived).
  Project Hierarchy: The project structure may not be correctly set up, leading to issues in accessing higher-level projects.
  Data Integrity Issues: There may be inconsistencies or missing data in the project hierarchy that prevent access.
  
  Solutions:
  
  
  Check Authorizations: 
  
  Verify that the user has the necessary authorizations to view the higher-level project. This can be done by checking the user's roles and authorizations in the SAP system.
  If necessary, consult with your SAP security administrator to grant the appropriate access.
  
  
  
  Review Project Status:
  
  Check the status of the higher-level project. If it is closed or archived, you may need to change its status or consult with a project manager to understand the restrictions.
  
  
  
  Examine Project Hierarchy:
  
  Review the project hierarchy to ensure that it is correctly set up. You may need to consult with a project management expert or use transaction codes like CJ20N to analyze the project structure.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any issues within the project data. This may involve using specific SAP tools or reports to ensure that all necessary data is present and correctly linked.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on project management and error handling.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder) or CRMD_ORDER (CRM Order Management) to navigate and manage projects effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.