How To Fix CRM_MKTPL090 - You are not authorized to use employee responsible &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 090

• Message text: You are not authorized to use employee responsible &1

What causes this issue?

You cannot change employee responsible &1 because you do not have
the necessary authorization.

System Response

The system cannot continue processing.

How to fix this error?

See the system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL090 - You are not authorized to use employee responsible &1 ?

  The SAP error message CRM_MKTPL090, which states "You are not authorized to use employee responsible &1," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or perform actions related to a specific employee responsible for a business object (like a marketing plan, campaign, etc.) but lacks the necessary authorizations.
  Cause:
  
  Authorization Issues: The user does not have the required authorization to access the employee responsible for the business object. This could be due to missing roles or authorizations in the user's profile.
  Employee Status: The employee responsible may be inactive or not assigned correctly in the system.
  Organizational Structure: The user may not be part of the same organizational unit as the employee responsible, leading to access restrictions.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  Review the user's roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions to access the employee responsible.
  
  
  
  Adjust Authorizations:
  
  If the user lacks the required authorizations, work with your SAP security team to assign the appropriate roles or authorizations.
  Ensure that the user has access to the relevant organizational units and employee records.
  
  
  
  Verify Employee Status:
  
  Check the status of the employee responsible in the system. Ensure that the employee is active and correctly assigned to the relevant organizational unit.
  
  
  
  Organizational Structure Review:
  
  Ensure that the user is part of the same organizational structure as the employee responsible. If not, consider adjusting the organizational assignments or roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Authorization Check Analysis
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists after checking authorizations and employee status, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the error message CRM_MKTPL090.