How To Fix CRM_MKTPL082 - Validity date &1 will be reconciled with campaign date &2 (time zone &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 082

• Message text: Validity date &1 will be reconciled with campaign date &2 (time zone &3)

What causes this issue?

You created a validity date for a condition record. However, it is
after the planned finish date for the campaign or campaign element.

System Response

The system moves the validity date for the condition record to the
planned finish date for the campaign or campaign element.

How to fix this error?

If you want to extend the validity of the condition record, change the
planned finish date for the campaign or campaign element, and then
change the validity date for the condition record.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL082 - Validity date &1 will be reconciled with campaign date &2 (time zone &3) ?

  The SAP error message CRM_MKTPL082 indicates a conflict between the validity date of a marketing plan or campaign and the campaign date itself. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is a mismatch in the dates or time zones associated with a marketing campaign.
  Cause:
  
  Validity Date Mismatch: The validity date specified for a marketing plan or campaign does not align with the campaign date. This can happen if the validity period is set incorrectly or if the campaign date is outside the defined validity period.
  Time Zone Issues: The error may also arise due to discrepancies in time zones. If the validity date and campaign date are in different time zones, it can lead to confusion and misalignment.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to this error.
  
  Solution:
  
  Check Validity Dates: Review the validity dates of the marketing plan or campaign. Ensure that the validity period encompasses the campaign date. Adjust the validity dates if necessary.
  Verify Campaign Dates: Ensure that the campaign date is set correctly and falls within the validity period of the marketing plan.
  Time Zone Settings: Check the time zone settings for both the validity date and the campaign date. Make sure they are consistent and correctly configured.
  Adjust Configuration: If the issue persists, review the configuration settings in the CRM system related to marketing campaigns and validity periods. Make adjustments as needed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Guides: Review user guides or training materials related to campaign management in SAP CRM for best practices on setting up campaigns and validity periods.
  Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By addressing the validity date and campaign date alignment, as well as ensuring proper time zone settings, you should be able to resolve the CRM_MKTPL082 error.