How To Fix CRM_MKTPL048 - Assigned sender &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 048

• Message text: Assigned sender &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL048 - Assigned sender &1 does not exist ?

  The SAP error message CRM_MKTPL048 indicates that the assigned sender (usually a user or a business partner) does not exist in the system. This error typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  
  Non-existent Sender: The sender ID (represented by &1 in the error message) is not found in the system. This could be due to:
  
  The sender has been deleted or not created.
  The sender ID is incorrectly entered or referenced.
  The sender is not properly assigned to the relevant organizational unit.
  
  
  
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the business partner or user master data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the sender information.
  
  
  Solution:
  
  
  Verify Sender ID: Check the sender ID mentioned in the error message. Ensure that it exists in the system:
  
  Go to the relevant transaction (e.g., transaction code BP for Business Partner) and search for the sender ID.
  If it does not exist, create the sender or correct the ID in the relevant configuration.
  
  
  
  Check Assignments: Ensure that the sender is correctly assigned to the relevant marketing organization or campaign. This can be done in the marketing planning settings.
  
  
  Review Master Data: Ensure that all necessary master data (business partners, users) is correctly maintained and active. You can use transaction codes like BP or SU01 to check and maintain user and business partner data.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the sender information. This may involve checking roles and authorizations in transaction PFCG.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or support notes related to CRM marketing planning for further troubleshooting steps.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  SU01 - User Maintenance
  PFCG - Role Maintenance
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes in the SAP Support Portal.
  
  
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.