How To Fix CRM_MKTPL045 - Condition records exist for product &1 and marketing element &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 045

  • Message text: Condition records exist for product &1 and marketing element &2

  • Show details Hide details
  • What causes this issue?

    Condition records already exist for the product assignment to marketing
    element specified.

    System Response

    The requested function will not be carried out.

    How to fix this error?

    However, if you want to carry out the function, delete the condition
    records. Go to the detailed data for the marketing element &V2& under
    <LS>Conditions</> and delete the condition records for product &V1&.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL045 - Condition records exist for product &1 and marketing element &2 ?

    The SAP error message CRM_MKTPL045 indicates that there are existing condition records for a specific product and marketing element combination. This typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module.

    Cause:

    The error arises when you attempt to create or modify a marketing plan or campaign that involves a product and marketing element for which condition records already exist. Condition records are used to define pricing, discounts, or other conditions related to marketing activities, and the system prevents changes that could conflict with existing records.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Existing Condition Records:

      • Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view existing marketing plans or campaigns.
      • Check the condition records for the specific product and marketing element combination. You can also use transaction VK13 (Display Condition) to view the condition records.
    2. Modify or Delete Existing Records:

      • If the existing condition records are no longer needed or are incorrect, you can modify or delete them using transaction VK12 (Change Condition) or VK14 (Delete Condition).
      • Ensure that any changes made do not violate business rules or requirements.
    3. Create New Condition Records:

      • If you need to create new condition records, ensure that they do not conflict with the existing ones. You may need to adjust the validity periods or other parameters to avoid overlaps.
    4. Consult Documentation:

      • Review SAP documentation or help files related to marketing planning and condition records for additional context and guidance.
    5. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12, VK13, and VK14.
    • Condition Types: Understand the different condition types that may be relevant to your marketing elements and how they interact with products.
    • Business Processes: Ensure that you are aware of the business processes that govern marketing planning and how condition records are utilized within those processes.

    By following these steps, you should be able to address the CRM_MKTPL045 error and proceed with your marketing activities in SAP.

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