How To Fix CRM_MKTPL034 - Data not saved; see log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 034

• Message text: Data not saved; see log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL034 - Data not saved; see log ?

  The SAP error message CRM_MKTPL034 indicates that data was not saved in the system, and it suggests checking the log for more details. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing planning or related activities.
  Possible Causes:
  
  Validation Errors: There may be validation rules that are not met, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to save the data.
  System Configuration: There could be issues with the configuration of the marketing planning module or related components.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Data Consistency: There might be inconsistencies in the data being processed, such as references to non-existent records.
  
  Solutions:
  
  
  Check the Log: The first step is to check the detailed log for the specific error message. This can provide insights into what went wrong during the save operation.
  
  You can usually find logs in transaction codes like SLG1 (Application Log) or by checking the specific application logs related to CRM.
  
  
  
  Review Data Input: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and constraints.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and authorizations in transaction SU53 or SUIM.
  
  
  Configuration Review: If the issue persists, review the configuration settings for the marketing planning module. Ensure that all necessary settings are correctly configured.
  
  
  Consult Technical Support: If the error is due to a technical issue, it may be necessary to involve your IT support team or SAP Basis team to investigate further.
  
  
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test different scenarios and identify the root cause without affecting production data.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for CRM marketing planning to understand the expected data structure and requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.