How To Fix CRM_MKTPL006 - Segment & has been transferred to a channel already

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 006

• Message text: Segment & has been transferred to a channel already

What causes this issue?

You want to transfer the segment &V1& to a communication channel. The
business partners for the segment have already been successfully
transfered to the communication channel.
The transfer function for the segment to a communication channel can
only be carried out once.

System Response

The transfer for the segment &V1& is not carried out.

How to fix this error?

Check that you really want to transfer the business partner of segment
&V1& to a communication channel again. If so, trigger the transfer from
a different campaign or campaign element.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL006 - Segment & has been transferred to a channel already ?

  The SAP error message CRM_MKTPL006 indicates that a marketing segment has already been transferred to a channel, and therefore, it cannot be transferred again. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing planning and execution.
  Cause:
  The primary cause of this error is that the marketing segment you are trying to transfer has already been associated with a specific channel. In SAP CRM, once a segment is transferred to a channel, it cannot be transferred again to avoid duplication or inconsistencies in marketing data.
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Segment Status: Verify the status of the marketing segment in question. If it has already been transferred, you may need to review the details of that transfer.
  
  
  Review Channel Assignments: Look into the channel to which the segment has been transferred. If you need to make changes, you may have to remove the segment from the current channel before attempting to transfer it again.
  
  
  Create a New Segment: If the original segment needs to be used in a different context, consider creating a new segment instead of trying to transfer the existing one.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing marketing segments and channels.
  
  
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored guidance based on your system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing segments and channels, such as CRMD_ORDER for managing marketing documents.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform actions related to marketing segments and channels, as restrictions may lead to errors.
  
  By following these steps, you should be able to address the CRM_MKTPL006 error effectively.