How To Fix CRM_MKTPFTPL_DIALOG037 - attribute sets could be valid for organization or person not for both

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPFTPL_DIALOG - Messages for Online Maintenance of Attribute Sets

• Message number: 037

• Message text: attribute sets could be valid for organization or person not for both

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPFTPL_DIALOG037 - attribute sets could be valid for organization or person not for both ?

  The SAP error message CRM_MKTPFTPL_DIALOG037 indicates that there is a conflict in the attribute sets being used in a marketing planning or campaign management context. Specifically, the error states that the attribute sets can be valid for either an organization or a person, but not for both simultaneously. This typically arises when there is an attempt to apply an attribute set that is not compatible with the type of business partner (BP) being processed.
  Cause:
  
  
  Attribute Set Configuration: The attribute set you are trying to use may be configured to apply only to either organizational units or individual persons, but not both. This can happen if the attribute set is defined with specific characteristics that are not applicable to both types of business partners.
  
  
  Business Partner Type: The business partner you are working with may be incorrectly classified or the system may be trying to apply an attribute set meant for a different type of partner.
  
  
  Data Entry Error: There may be a mistake in the data entry where the system is trying to apply the attribute set to a business partner that does not meet the criteria.
  
  
  Solution:
  
  
  Check Attribute Set Configuration: Review the configuration of the attribute sets in the SAP system. Ensure that the attribute set you are trying to use is appropriate for the type of business partner you are working with (either organization or person).
  
  
  Verify Business Partner Type: Confirm the type of business partner you are dealing with. If you are trying to apply an attribute set meant for organizations to a person (or vice versa), you will need to select the correct attribute set that matches the business partner type.
  
  
  Adjust Data Entry: If the error is due to incorrect data entry, correct the entries to ensure that the attribute set is being applied to the correct type of business partner.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more details on how attribute sets are defined and used within your specific version of SAP CRM.
  
  
  Seek Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration.
  
  
  Related Information:
  
  SAP CRM Documentation: Check the official SAP Help Portal for detailed information on attribute sets and business partner management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data and CRMD_ORDER for managing marketing campaigns.
  SAP Notes: Look for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.