How To Fix CRM_MKTPFTPL_DIALOG013 - Position the cursor on an attribute

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPFTPL_DIALOG - Messages for Online Maintenance of Attribute Sets

• Message number: 013

• Message text: Position the cursor on an attribute

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPFTPL_DIALOG013 - Position the cursor on an attribute ?

  The SAP error message CRM_MKTPFTPL_DIALOG013 with the description "Position the cursor on an attribute" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when working with marketing planning or templates.
  Cause:
  This error usually arises when the user attempts to perform an action that requires a specific attribute to be selected or highlighted in the user interface. The system expects the user to position the cursor on a particular attribute (like a field or a data element) before proceeding with the action. This could happen in scenarios such as:
  
  Trying to edit or view details of an attribute without selecting it first.
  Attempting to execute a function that requires an attribute to be highlighted.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Select the Attribute: Ensure that you have clicked on or highlighted the specific attribute you want to work with. This could be a field in a table, a data element in a form, or any other relevant UI component.
  
  
  Check for Required Fields: Make sure that all required fields are filled out or selected before proceeding with the action that triggered the error.
  
  
  Refresh the Screen: Sometimes, refreshing the screen or navigating away and back can help reset the UI and allow you to select the attribute correctly.
  
  
  Consult Documentation: If you are unsure which attribute to select, refer to the relevant SAP documentation or user guide for the specific transaction or function you are trying to use.
  
  
  User Permissions: Ensure that you have the necessary permissions to access and modify the attributes in question. Lack of permissions can sometimes lead to unexpected behavior.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  User Training: If this error is common among users, consider providing training on how to navigate the CRM interface effectively.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and continue working within the SAP CRM environment.