How To Fix CRM_MKTPF_PFMERK057 - 24:00:00 leads to problems in further processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPF_PFMERK - Messages for Online Attribute Maintenance

• Message number: 057

• Message text: 24:00:00 leads to problems in further processing

What causes this issue?

Entering 24:00:00 creates problems in mobile sales. You should therefore
not enter this time. It is better to enter 23:59:59 or 00:00:00. The
message is only issued as a warning to indicate problems. No error
message is created because it has already been possible in earlier
releases to assign an attribute to the time. An error message would make
it impossible to change an already existing attribute, the value for
which may already have been assigned to business partners.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPF_PFMERK057 - 24:00:00 leads to problems in further processing ?

  The SAP error message CRM_MKTPF_PFMERK057 typically indicates an issue related to the processing of marketing plans or campaigns in the SAP Customer Relationship Management (CRM) module. The specific message "24:00:00 leads to problems in further processing" suggests that there is a problem with the time format or scheduling of a marketing activity.
  Cause:
  
  Invalid Time Format: The error may arise from an incorrect time format being used in the marketing plan or campaign. The time "24:00:00" is not a valid time representation in most systems, as the valid range is from "00:00:00" to "23:59:59".
  Scheduling Conflicts: There may be conflicts in the scheduling of marketing activities, such as overlapping times or incorrect end times that exceed the start time.
  Data Entry Errors: Manual data entry errors when setting up the marketing plan or campaign can lead to invalid time entries.
  
  Solution:
  
  Check Time Entries: Review the marketing plan or campaign details to ensure that all time entries are valid. Replace any instances of "24:00:00" with "00:00:00" or adjust the time to a valid hour within the 24-hour format.
  Validate Scheduling: Ensure that the start and end times of all activities are correctly defined and do not overlap inappropriately.
  Data Correction: If the error is due to data entry, correct the entries in the relevant marketing documents or campaigns.
  Testing: After making corrections, test the marketing plan or campaign to ensure that it processes correctly without generating the error.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and modify marketing documents.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance.
  Documentation: Refer to SAP documentation for CRM marketing functionalities to understand the correct formats and requirements for scheduling marketing activities.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the system configuration and potential underlying issues.