How To Fix CRM_MKTPF_EURO_MSG013 - Exchange rate either not fixed or not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPF_EURO_MSG - CRM Marketing: Messages for Changeover to the Euro

• Message number: 013

• Message text: Exchange rate either not fixed or not available

What causes this issue?

The conversion system table for the Euro does not contain an entry for
this particular currency in which the attribute exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPF_EURO_MSG013 - Exchange rate either not fixed or not available ?

  The SAP error message CRM_MKTPF_EURO_MSG013 indicates that there is an issue with the exchange rate in the system. Specifically, it means that the exchange rate for the currency conversion is either not fixed or not available for the specified date. This can occur in various scenarios, such as when processing transactions that involve multiple currencies.
  Causes:
  
  Missing Exchange Rate: The exchange rate for the currency pair (e.g., EUR to another currency) is not maintained in the system for the required date.
  Incorrect Date: The date for which the exchange rate is being checked may not have a valid rate defined.
  Exchange Rate Type: The exchange rate type being used may not have been set up correctly or may not include the required currency pair.
  Configuration Issues: There may be configuration issues in the currency settings or in the financial settings of the SAP system.
  
  Solutions:
  
  
  Maintain Exchange Rates:
  
  Go to the transaction code OB08 (or the relevant transaction for maintaining exchange rates).
  Check if the exchange rate for the required currency pair and date is maintained.
  If not, enter the appropriate exchange rate.
  
  
  
  Check Exchange Rate Type:
  
  Ensure that the correct exchange rate type is being used in the transaction.
  You can check the configuration of exchange rate types in transaction code OB22.
  
  
  
  Verify Date:
  
  Ensure that the date for which the exchange rate is being checked is correct and falls within the range of maintained rates.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to currencies and exchange rates in the SAP system to ensure everything is set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing exchange rates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OB08: Maintain exchange rates.
  OB22: Define exchange rate types.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to exchange rates or this error message.
  
  
  User Roles: Ensure that the user has the necessary authorizations to maintain exchange rates and perform related transactions.
  
  
  By following these steps, you should be able to resolve the error message CRM_MKTPF_EURO_MSG013 and ensure that the necessary exchange rates are available for your transactions.