How To Fix CRM_MKTLIST_PACKAGE080 - Task &1 not customized as a general task

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 080

• Message text: Task &1 not customized as a general task

What causes this issue?

The processing of the steps of an external list is realized in the
workflow template &V1&. The attributes of &V1& must be set to
<ZK>General Task,</> otherwise the workflow cannot be started and the
steps cannot be processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Customize the attributes of &V1& in the IMG activity
<DS:SIMG.CRM_WFL_LTXT>SAP Business Workflow</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE080 - Task &1 not customized as a general task ?

  The SAP error message "CRM_MKTLIST_PACKAGE080 Task &1 not customized as a general task" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the configuration of a marketing task. This error indicates that the specific task you are trying to execute has not been set up as a general task in the system.
  Cause:
  
  Task Configuration: The task you are trying to use (indicated by &1) has not been defined as a general task in the system. This means that the system does not recognize it as a task that can be executed in the context you are trying to use it.
  Missing Customization: The necessary customization settings for the task may not have been completed in the SAP system.
  Transport Issues: If the task was recently transported from another system, it may not have been properly configured in the target system.
  
  Solution:
  
  
  Check Task Customization:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for marketing tasks.
  Ensure that the task in question is defined as a general task. You may need to create or modify the task settings to include it as a general task.
  
  
  
  Define General Task:
  
  If the task is not defined, you can create a new task or modify an existing one to ensure it is marked as a general task.
  Make sure to fill in all required fields and settings that are necessary for the task to function correctly.
  
  
  
  Transport Request:
  
  If the task was transported, check the transport request to ensure that all necessary objects and configurations were included.
  If something is missing, you may need to re-transport the task or manually configure it in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring marketing tasks in your version of SAP CRM.
  
  
  
  Testing:
  
  After making the necessary changes, test the task again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage marketing tasks.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.