How To Fix CRM_MKTLIST_PACKAGE075 - Start data provided; step/s not marked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 075

• Message text: Start data provided; step/s not marked

What causes this issue?

You entered a start type without selecting a step.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a step or remove the start data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE075 - Start data provided; step/s not marked ?

  The SAP error message "CRM_MKTLIST_PACKAGE075 Start data provided; step/s not marked" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or campaigns. This error indicates that there is an issue with the processing of a marketing list, where the system expects certain steps to be marked or completed, but they are not.
  Cause:
  
  Incomplete Configuration: The marketing list or campaign may not be fully configured, leading to missing steps that need to be marked.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect entries that prevent the system from marking the necessary steps.
  Process Flow: The workflow or process flow for the marketing list may not have been followed correctly, leading to unmarked steps.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to mark the steps in the process.
  
  Solution:
  
  Check Configuration: Review the configuration of the marketing list or campaign to ensure that all necessary steps are defined and properly set up.
  Validate Data: Ensure that all data related to the marketing list is complete and correct. Look for any missing entries or inconsistencies.
  Follow Process Flow: Make sure that you are following the correct process flow for creating and managing marketing lists. This may involve checking documentation or guidelines provided by your organization.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the actions required in the marketing list process.
  Reprocess the Marketing List: If the above steps do not resolve the issue, try reprocessing the marketing list or campaign from the beginning to ensure that all steps are marked correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing lists, such as CRMD_ORDER for managing marketing campaigns.
  Documentation: Review SAP documentation or help files related to CRM marketing functionalities for additional insights and troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and setup.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message in your SAP CRM system.