How To Fix CRM_MKTLIST_PACKAGE000 - Following error(s) occured during workflow maintenance


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

  • Message number: 000

  • Message text: Following error(s) occured during workflow maintenance

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE000 - Following error(s) occured during workflow maintenance ?

    The SAP error message CRM_MKTLIST_PACKAGE000 typically occurs in the context of maintaining marketing lists in SAP Customer Relationship Management (CRM). This error can arise due to various reasons, including issues with the workflow configuration, data inconsistencies, or problems with the underlying database.

    Possible Causes:

    1. Workflow Configuration Issues: There may be a problem with the workflow settings or the workflow itself may not be properly defined.
    2. Data Inconsistencies: Inconsistent or incomplete data in the marketing list or related objects can lead to this error.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the workflow maintenance.
    4. System Bugs: There could be bugs or issues in the specific version of SAP CRM you are using.
    5. Database Issues: Problems with the database, such as locks or corruption, can also lead to this error.

    Solutions:

    1. Check Workflow Configuration:

      • Review the workflow settings in the SAP system to ensure they are correctly configured.
      • Ensure that all necessary steps in the workflow are defined and activated.
    2. Data Validation:

      • Check the marketing list and related objects for any inconsistencies or missing data.
      • Validate that all required fields are filled and that the data adheres to the expected formats.
    3. Authorization Check:

      • Verify that the user has the necessary authorizations to perform the workflow maintenance.
      • If needed, consult with your SAP security team to ensure proper roles and permissions are assigned.
    4. Review System Logs:

      • Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    5. Consult SAP Notes:

      • Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
    6. Database Check:

      • If you suspect database issues, consult with your database administrator to check for locks, performance issues, or corruption.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_MKTLIST for managing marketing lists and workflows.
    • Documentation: Review SAP documentation related to CRM marketing lists and workflows for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the underlying cause of the CRM_MKTLIST_PACKAGE000 error.

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