How To Fix CRM_MKTLIST_MR293 - Mapping data for marketing permissions is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 293

• Message text: Mapping data for marketing permissions is incomplete

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

During mapping of the external list, the system determined that data was
missing or incomplete. When you prepare your external list for
uploading, take into account the following rules:
If you enter data for a consent field for the communication channel, for
example<ZK> Consent ID for Telephone</> ( Technical name:
<LS>CONSENT_TEL</>), <ZK>Consent ID</> <ZK>for SMS</> (Technical name:
<LS>CONSENT_SMS</>), or <ZK>Consent ID</> <ZK> for E-Mail </>(Technical
name: <LS>CONSENT_EMAIL</>), you must enter the corresponding <ZK>Date
of Consent </>(Technical name: <LS>DATE_OF_CONSENT</>)
If you enter a valid date for the <ZK>Date of Consent </>(Technical
name: <LS>DATE_OF_CONSENT</>) then you must enter data for one of the
consent fields for the communication channel, for example <ZK>Consent ID
for Telephone</> (Technical name: <LS>CONSENT_TEL</>), <ZK>Consent ID
for SM</>S (Technical name: <LS>CONSENT_SMS</>), or <ZK>Consent ID for
E-Mail </>(Technical name: <LS>CONSENT_EMAIL</>).
If you enter data for the <ZK>Form of Consent</> (Technical name:
<LS>ORIGIN</>), you must enter a corresponding date in the <ZK>Date of
Consent </>(Technical name: <LS>DATE_OF_CONSENT</>).

System Response

The mapping is not executed.

How to fix this error?

Correct the data as required in the external list, and repeat the
<ZK>Map Data</> step.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR293 - Mapping data for marketing permissions is incomplete ?

  The SAP error message CRM_MKTLIST_MR293 indicates that there is an issue with the mapping of marketing permissions in the system. This error typically arises when the system is unable to find the necessary data to process marketing permissions for a specific marketing list or campaign.
  Cause:
  
  Incomplete Mapping: The mapping of marketing permissions between the business partner and the marketing list is incomplete or missing.
  Missing Data: Required fields or data related to marketing permissions may not be filled out or may be incorrectly configured.
  Configuration Issues: There may be issues in the configuration settings for marketing permissions in the SAP CRM system.
  Data Consistency: There could be inconsistencies in the data related to marketing permissions, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check Mapping Configuration:
  
  Go to the configuration settings for marketing permissions in SAP CRM.
  Ensure that all necessary mappings between business partners and marketing permissions are correctly set up.
  
  
  
  Review Business Partner Data:
  
  Check the business partner records to ensure that all required marketing permission fields are filled out correctly.
  Verify that the business partner has the necessary marketing permissions assigned.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the marketing permissions data to identify any discrepancies or missing entries.
  Use transaction codes like BP (Business Partner) to review and edit business partner data.
  
  
  
  Update Marketing Permissions:
  
  If any marketing permissions are missing or incomplete, update the relevant records to ensure that all necessary permissions are in place.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to marketing permissions and the specific error message for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, BP, and CRM_MKTLIST for managing marketing lists and business partners.
  SAP Notes: Search for SAP Notes related to CRM marketing permissions and the specific error message for any known issues or fixes.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify marketing permissions.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTLIST_MR293 error message in SAP.