How To Fix CRM_MKTLIST_MR228 - Function key &1 not defined in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 228

• Message text: Function key &1 not defined in customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR228 - Function key &1 not defined in customizing ?

  The SAP error message CRM_MKTLIST_MR228 with the description "Function key &1 not defined in customizing" typically occurs in the SAP Customer Relationship Management (CRM) module when a function key that is expected to be defined in the system is not found in the customizing settings. This can happen in various scenarios, such as when trying to execute a transaction or access a specific functionality that relies on a defined function key.
  Cause:
  
  Missing Customization: The function key that is being referenced in the error message has not been defined in the customizing settings of the SAP system.
  Incorrect Configuration: There may be an issue with the configuration settings related to the marketing list or the specific transaction you are trying to execute.
  Transport Issues: If the customizing settings were transported from another system, there may have been an issue during the transport process that caused the function key to be missing.
  User Authorization: Sometimes, the user may not have the necessary authorizations to access certain function keys or transactions.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the customizing transaction (SPRO) and navigate to the relevant area where the function key should be defined.
  Ensure that the function key is properly defined and configured.
  
  
  
  Define the Function Key:
  
  If the function key is indeed missing, you may need to create or define it in the customizing settings. This typically involves going to the relevant area in the SAP menu and defining the function key according to your business requirements.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary customizing settings were transported correctly.
  If something is missing, you may need to re-transport the relevant customizing settings.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the function key or transaction. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific function key or transaction to see if there are any known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in customizing function keys, such as SPRO (Customizing) and SE80 (Object Navigator).
  SAP Notes: Search for SAP Notes related to the error message or the specific function key in the SAP Support Portal.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.