How To Fix CRM_MKTLIST_MAP069 - Transaction type "&2" blocked for processing; check Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

  • Message number: 069

  • Message text: Transaction type "&2" blocked for processing; check Customizing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_MAP069 - Transaction type "&2" blocked for processing; check Customizing ?

    The SAP error message CRM_MKTLIST_MAP069 indicates that a specific transaction type (denoted by "&2") is blocked for processing in the context of marketing lists in SAP CRM. This typically occurs when there are configuration issues in the system that prevent the transaction type from being used.

    Cause:

    1. Transaction Type Configuration: The transaction type may not be properly configured in the system. This could be due to missing settings or incorrect parameters in the Customizing settings.
    2. Authorization Issues: The user may not have the necessary authorizations to process the specified transaction type.
    3. Status of the Transaction Type: The transaction type may be set to inactive or blocked in the system settings.
    4. Customizing Settings: There may be specific customizing settings that restrict the use of the transaction type for certain operations.

    Solution:

    1. Check Customizing Settings:

      • Go to the Customizing transaction (SPRO) and navigate to the relevant area for marketing or transaction types.
      • Verify the settings for the transaction type in question. Ensure that it is active and properly configured.
      • Check if there are any restrictions or conditions that might be blocking the transaction type.
    2. Review Authorizations:

      • Ensure that the user attempting to process the transaction has the necessary authorizations. This can be checked in the user roles and profiles.
    3. Consult Documentation:

      • Review the SAP documentation or help files related to marketing lists and transaction types to ensure that all necessary configurations are in place.
    4. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.

    Related Information:

    • Transaction Types in SAP CRM: Transaction types are used to define the behavior of various processes in SAP CRM. Each transaction type can have specific settings that determine how it can be used.
    • Customizing Path: The path to check transaction types in Customizing is usually found under:
      • SAP Customizing Implementation Guide (IMG) > Customer Relationship Management > Marketing > Marketing Lists > Define Transaction Types.
    • Error Logs: Check the error logs (transaction SLG1) for more details on the error and any related messages that might provide additional context.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.

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