How To Fix CRM_MKTLIST_MAP059 - Function key &2 does not exist; check Customizing &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 059

• Message text: Function key &2 does not exist; check Customizing &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP059 - Function key &2 does not exist; check Customizing &1 ?

  The SAP error message CRM_MKTLIST_MAP059 indicates that a function key specified in the system does not exist or is not properly configured in the customizing settings. This error typically arises in the context of marketing lists or related functionalities within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Missing Function Key: The function key referenced in the error message is not defined in the system.
  Incorrect Customizing Settings: The customizing settings for the marketing list or the specific function key may not be correctly set up.
  Transport Issues: If the system has recently undergone a transport of customizing settings, the function key may not have been included or properly activated.
  Authorization Issues: The user may not have the necessary authorizations to access the function key.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for marketing lists.
  Verify that the function key in question is defined and correctly configured.
  Ensure that the function key is assigned to the appropriate marketing list or activity.
  
  
  
  Define the Function Key:
  
  If the function key does not exist, you may need to create it. This can typically be done in the customizing settings under the relevant area for marketing lists.
  Ensure that the function key is linked to the correct actions or processes.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included.
  If needed, re-transport the customizing settings or manually adjust them in the target system.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user encountering the error has the necessary permissions to access the function key.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific function key or marketing list functionality for any additional configuration steps or prerequisites.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for customizing) and CRMD_ORDER (for CRM order management) to navigate through the settings.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.