How To Fix CRM_MKTLIST_ADMIN302 - Error while calling up Business Add-In CRM_MKTLIST_CUSTOMER

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 302

• Message text: Error while calling up Business Add-In CRM_MKTLIST_CUSTOMER

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN302 - Error while calling up Business Add-In CRM_MKTLIST_CUSTOMER ?

  The SAP error message CRM_MKTLIST_ADMIN302 indicates that there is an issue when trying to call the Business Add-In (BAdI) CRM_MKTLIST_CUSTOMER. This error typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or customer-related functionalities.
  Cause
  The error can be caused by several factors, including:
  
  Implementation Issues: The BAdI CRM_MKTLIST_CUSTOMER may not be implemented correctly or may not be activated in the system.
  Missing or Incorrect Data: There may be missing or incorrect data that the BAdI expects to process.
  Authorization Issues: The user may not have the necessary authorizations to execute the BAdI.
  System Configuration: There may be configuration issues in the CRM system that affect the execution of the BAdI.
  Code Errors: If there is custom code associated with the BAdI, it may contain errors that lead to this message.
  
  Solution
  To resolve the CRM_MKTLIST_ADMIN302 error, you can follow these steps:
  
  
  Check BAdI Implementation:
  
  Go to transaction SE18 (BAdI Definition) and check if the BAdI CRM_MKTLIST_CUSTOMER is implemented.
  If it is not implemented, you may need to create an implementation or activate an existing one.
  
  
  
  Review Custom Code:
  
  If there is custom code associated with the BAdI, review it for any errors or exceptions that may be causing the issue.
  Debug the implementation to identify where the error occurs.
  
  
  
  Check Data:
  
  Ensure that all required data for the BAdI is available and correctly formatted.
  Validate the input data being passed to the BAdI.
  
  
  
  Authorization Check:
  
  Verify that the user executing the transaction has the necessary authorizations to access the BAdI and related data.
  
  
  
  System Configuration:
  
  Review the configuration settings in the CRM system related to marketing lists and customer management.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  BAdI Documentation: Review the official SAP documentation for the BAdI CRM_MKTLIST_CUSTOMER to understand its purpose and expected behavior.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE18 (BAdI Definition), SE19 (BAdI Implementation), and SE80 (Object Navigator) for debugging and implementation purposes.
  Debugging Tools: Use the ABAP debugger to step through the code and identify the exact point of failure.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTLIST_ADMIN302 error effectively.