How To Fix CRM_MKTLIST_ADMIN098 - Cannot extract list &1 to the BI system; used mapping format

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 098

• Message text: Cannot extract list &1 to the BI system; used mapping format

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN098 - Cannot extract list &1 to the BI system; used mapping format ?

  The SAP error message CRM_MKTLIST_ADMIN098 indicates that there is an issue with extracting a marketing list to the Business Intelligence (BI) system. This error typically arises when there is a problem with the mapping format used for the extraction process.
  Cause:
  
  Mapping Format Issues: The mapping format used for the extraction may not be correctly defined or may not match the expected format in the BI system.
  Data Inconsistencies: There may be inconsistencies or issues with the data in the marketing list that prevent it from being extracted.
  Configuration Issues: The configuration settings for the extraction process may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to perform the extraction.
  Technical Issues: There could be underlying technical issues, such as connectivity problems between the CRM system and the BI system.
  
  Solution:
  
  Check Mapping Format: Verify that the mapping format used for the extraction is correctly defined. Ensure that it matches the expected format in the BI system.
  Review Data: Check the marketing list for any inconsistencies or errors in the data. Ensure that all required fields are populated correctly.
  Configuration Review: Review the configuration settings for the extraction process in the CRM system. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user performing the extraction has the necessary authorizations to access the marketing list and perform the extraction.
  Technical Troubleshooting: If the above steps do not resolve the issue, check for any technical problems, such as network connectivity issues or system performance problems. You may also want to check the system logs for any additional error messages that could provide more context.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM and BI integration to ensure that all steps and configurations are correctly followed.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM and BI integration for further assistance.