How To Fix CRM_MKTISM_APPLIC111 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 111

• Message text: An application error has occurred; see message details

What causes this issue?

The application encountered inconsistencies in a search query. Errors
may have been detected in the keyword, the attributes, or the
classification part of the search query.
Errors in the keyword part (only the following combinations are
allowed):
KW_LANGUAGE initial, KEYWORD initial, SEARCH_CRMCM initial;
KW_LANGUAGE not initial, KEYWORD not initial, SEARCH_CRMCM initial;
KW_LANGUAGE not initial, KEYWORD not initial, SEARCH_CRMCM = 'X'.

System Response

The search request is abandoned.

How to fix this error?

Create an OSS message using the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC111 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC111 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying application logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the CRM system that is causing the application to fail.
  Configuration Issues: Incorrect settings in the CRM configuration can lead to errors when trying to execute certain functions.
  Authorization Problems: The user may not have the necessary permissions to perform the action that triggered the error.
  System Bugs: There may be bugs in the specific version of the SAP CRM software that you are using.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may not be functioning correctly.
  
  Solutions:
  
  Check the Message Details: The error message usually comes with additional details. Review these details to identify the specific issue.
  Review Logs: Check the application logs (transaction SLG1) for more information about the error. This can provide insights into what went wrong.
  Data Validation: Ensure that all required data is present and correctly formatted. Validate the data being processed when the error occurs.
  Configuration Review: Verify the configuration settings related to the CRM application. Ensure that they are set up correctly.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the action.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available.
  Debugging: If you have access to the development environment, you can debug the application to identify the root cause of the error.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SE80 (Object Navigator) for debugging.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for CRM to understand the expected behavior of the application and any known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error CRM_MKTISM_APPLIC111 in your SAP CRM system.