How To Fix CRM_MKTISM_APPLIC099 - You are not authorized to use this application; contact your sys. admin.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

  • Message number: 099

  • Message text: You are not authorized to use this application; contact your sys. admin.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTISM_APPLIC099 - You are not authorized to use this application; contact your sys. admin. ?

    The SAP error message CRM_MKTISM_APPLIC099 indicates that a user is not authorized to access a specific application within the SAP Customer Relationship Management (CRM) system. This error typically arises due to insufficient authorizations assigned to the user role or profile.

    Cause:

    1. Missing Authorizations: The user does not have the necessary authorizations to access the application in question.
    2. Role Assignment: The user may not be assigned the correct role that includes the required permissions.
    3. Authorization Object: The authorization object related to the application may not be properly configured or may be missing the necessary values for the user.
    4. Profile Issues: The user profile may not be updated or may have been incorrectly set up.

    Solution:

    1. Check User Roles:

      • Verify the roles assigned to the user in transaction SU01 (User Maintenance).
      • Ensure that the user has the appropriate roles that include access to the CRM application.
    2. Review Authorizations:

      • Use transaction SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization is missing.
      • If you have access, you can also use transaction SUIM to analyze user authorizations and roles.
    3. Modify Roles:

      • If the user is missing the necessary authorizations, you may need to modify the role in transaction PFCG (Role Maintenance) to include the required authorization objects.
      • Ensure that the role is activated after making changes.
    4. Contact System Administrator:

      • If you do not have the necessary permissions to make changes, contact your system administrator or security team to request the required access.
    5. Testing:

      • After changes are made, have the user log out and log back in to see if the issue is resolved.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to CRM applications. Common objects include CRM_AUTH and others specific to the application.
    • Documentation: Refer to SAP documentation or your organization's internal documentation for specific roles and authorizations related to CRM applications.
    • Support: If the issue persists after checking roles and authorizations, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to resolve the authorization issue related to the error message CRM_MKTISM_APPLIC099.

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