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Message type: E = Error
Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION
Message number: 099
Message text: You are not authorized to use this application; contact your sys. admin.
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CRM_MKTISM_APPLIC099
- You are not authorized to use this application; contact your sys. admin. ?The SAP error message CRM_MKTISM_APPLIC099 indicates that a user is not authorized to access a specific application within the SAP Customer Relationship Management (CRM) system. This error typically arises due to insufficient authorizations assigned to the user role or profile.
Cause:
- Missing Authorizations: The user does not have the necessary authorizations to access the application in question.
- Role Assignment: The user may not be assigned the correct role that includes the required permissions.
- Authorization Object: The authorization object related to the application may not be properly configured or may be missing the necessary values for the user.
- Profile Issues: The user profile may not be updated or may have been incorrectly set up.
Solution:
Check User Roles:
- Verify the roles assigned to the user in transaction SU01 (User Maintenance).
- Ensure that the user has the appropriate roles that include access to the CRM application.
Review Authorizations:
- Use transaction SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization is missing.
- If you have access, you can also use transaction SUIM to analyze user authorizations and roles.
Modify Roles:
- If the user is missing the necessary authorizations, you may need to modify the role in transaction PFCG (Role Maintenance) to include the required authorization objects.
- Ensure that the role is activated after making changes.
Contact System Administrator:
- If you do not have the necessary permissions to make changes, contact your system administrator or security team to request the required access.
Testing:
- After changes are made, have the user log out and log back in to see if the issue is resolved.
Related Information:
CRM_AUTH
and others specific to the application.By following these steps, you should be able to resolve the authorization issue related to the error message CRM_MKTISM_APPLIC099.
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