How To Fix CRM_MKTISM_APPLIC096 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 096

• Message text: An application error has occurred; see message details

What causes this issue?

The application cannot find a GUID for taxonomy tree with number '&V1&'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message using the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC096 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC096 typically indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying application logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the CRM system that is required for the application to function correctly.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to application errors.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There may be bugs in the specific version of the SAP CRM software being used.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may be causing the error.
  
  Solutions:
  
  Check the Message Details: The error message usually comes with additional details that can provide more context about the issue. Review these details carefully.
  Review Logs: Check the application logs (transaction SLG1) for more information about the error. This can help identify the root cause.
  Data Validation: Ensure that all required data is present and correctly formatted. Validate the data being processed when the error occurs.
  Configuration Review: Review the configuration settings related to the CRM application to ensure they are set up correctly.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available.
  Debugging: If you have access to the development environment, consider debugging the application to identify where the error is occurring.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SE80 (Object Navigator) for debugging and analysis.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for CRM to understand the specific functionalities and configurations related to the error.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKTISM_APPLIC096 error in your SAP CRM system.