How To Fix CRM_MKTISM_APPLIC086 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 086

• Message text: An application error has occurred; see message details

What causes this issue?

The application encountered an error while instantiating the taxonomy
tree with GUID '&V1&'. There is a remote possibilty that the taxonomy
tree does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message for the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC086 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC086 typically indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying business logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the CRM system that is causing the application to fail.
  Configuration Issues: Incorrect settings in the CRM configuration can lead to errors when trying to execute certain functions.
  Authorization Problems: The user may not have the necessary permissions to perform the action that triggered the error.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may not be functioning correctly.
  System Bugs: There may be bugs in the version of the software you are using that lead to this error.
  
  Solutions:
  
  Check the Error Log: Review the detailed error message and logs to identify the specific cause of the error. You can use transaction codes like SLG1 (Application Log) to find more information.
  Data Validation: Ensure that all required data is present and correctly formatted. Check for any inconsistencies in the data being processed.
  Review Configuration: Verify that the CRM configuration settings are correct and align with the business processes.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the action.
  Debugging: If you have access to the development environment, you can debug the application to pinpoint the exact line of code or logic that is causing the error.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for CRM to understand the specific functionalities and configurations related to the error.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKTISM_APPLIC086 error in your SAP CRM system.