How To Fix CRM_MKTIMG012 - Error deleting parameters &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTIMG - CRM Marketing: Messages for Customizing Parameters

• Message number: 012

• Message text: Error deleting parameters &1 &2

What causes this issue?

Error updating data on the database.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTIMG012 - Error deleting parameters &1 &2 ?

  The SAP error message CRM_MKTIMG012, which states "Error deleting parameters &1 &2," typically occurs in the context of marketing and campaign management within the SAP Customer Relationship Management (CRM) module. This error indicates that there was an issue when attempting to delete specific parameters related to marketing activities or campaigns.
  Causes:
  
  Data Integrity Issues: The parameters you are trying to delete may be linked to other objects or records in the system, leading to data integrity constraints.
  Authorization Issues: The user may not have the necessary permissions to delete the specified parameters.
  System Configuration: There may be configuration settings that prevent the deletion of certain parameters.
  Locked Records: The parameters might be locked by another user or process, preventing deletion.
  Technical Errors: There could be underlying technical issues, such as database inconsistencies or system bugs.
  
  Solutions:
  
  Check Dependencies: Before deleting parameters, ensure that they are not linked to other objects. You may need to delete or modify those linked objects first.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the delete operation. You may need to consult with your SAP security team.
  Unlock Records: If the parameters are locked, check for any active sessions or processes that might be using them and resolve those locks.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the error.
  System Configuration: Review the configuration settings related to marketing parameters to ensure that there are no restrictions on deletion.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you suspect a bug or technical issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing documents or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Search for SAP Notes related to CRM_MKTIMG012 in the SAP Support Portal for any known issues or patches.
  Documentation: Review the SAP Help Portal for documentation on marketing management and parameter handling in CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.