How To Fix CRM_MKTIMEX037 - Non-parallel execution

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTIMEX - CRM-Marketing: Messages import / export services (IMEX)

• Message number: 037

• Message text: Non-parallel execution

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTIMEX037 - Non-parallel execution ?

  The SAP error message CRM_MKTIMEX037 indicates a problem related to non-parallel execution in the context of marketing and campaign management within the SAP Customer Relationship Management (CRM) module. This error typically arises when there are issues with the execution of marketing campaigns or related processes that are expected to run in parallel but are instead being executed sequentially.
  Cause:
  
  Non-Parallel Execution Settings: The system may be configured to execute certain processes in a non-parallel manner, which can lead to performance bottlenecks or timeouts.
  Resource Locking: If a process is already running and locks certain resources, subsequent attempts to execute the same or related processes may be blocked, leading to this error.
  Configuration Issues: Incorrect settings in the CRM system or in the marketing execution framework can lead to this error.
  System Performance: High system load or insufficient resources (CPU, memory) can prevent parallel execution of tasks.
  
  Solution:
  
  Check Running Processes: Use transaction codes like SM37 to check for any long-running jobs or processes that might be locking resources. If you find any, you may need to terminate or wait for them to complete.
  Adjust Configuration: Review the configuration settings for parallel processing in the CRM system. Ensure that the settings allow for parallel execution where appropriate.
  Increase System Resources: If the system is under heavy load, consider increasing the resources available to the SAP system (e.g., adding more memory or CPU).
  Review Job Scheduling: If you are using background jobs, ensure that they are scheduled appropriately to avoid conflicts and resource locking.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates that could resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it is impacting business operations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) to diagnose issues.
  Performance Monitoring: Use transaction ST03N to analyze system performance and identify bottlenecks.
  Documentation: Review SAP documentation related to CRM marketing execution for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups for insights and shared experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the CRM_MKTIMEX037 error and implement a suitable solution.