How To Fix CRM_MKTIB_IL102 - Delete is not allowed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTIB_IL - IBOM IL: Interaction Layer Messages

  • Message number: 102

  • Message text: Delete is not allowed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTIB_IL102 - Delete is not allowed ?

    The SAP error message CRM_MKTIB_IL102: Delete is not allowed typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to delete a marketing attribute or a related object that is not permitted due to certain constraints or conditions.

    Causes:

    1. Data Integrity Constraints: The object you are trying to delete may be linked to other objects or records, and SAP prevents deletion to maintain data integrity.
    2. Status of the Object: The object might be in a status that does not allow deletion. For example, if it is part of a campaign that is currently active or has been executed.
    3. Authorization Issues: The user may not have the necessary permissions to delete the object.
    4. Custom Logic: There may be custom validations or logic implemented in the system that restrict deletion under certain conditions.

    Solutions:

    1. Check Object Dependencies: Review the object you are trying to delete and check if it is linked to other objects. If it is, you may need to delete or modify those linked objects first.
    2. Change Object Status: If the object is in a status that prevents deletion, consider changing its status to a permissible one, if applicable.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to perform the delete operation. This may involve checking roles and permissions in the SAP system.
    4. Consult Documentation or Support: If the issue persists, consult SAP documentation or reach out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
    5. Custom Code Review: If there are custom developments in your SAP environment, review the code to identify any custom logic that might be preventing the deletion.

    Related Information:

    • Transaction Codes: You may want to check the transaction codes related to marketing attributes or the specific object you are working with (e.g., CRM Marketing Planning).
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
    • System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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