How To Fix CRM_MKTHV_SMM000 - Unexpected error. Program aborted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 000

• Message text: Unexpected error. Program aborted

What causes this issue?

An unknown error occrured

System Response

Program aborted

How to fix this error?

Please contact your system administrator.

Procedure for System Administrators

Please contact SAP Support.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM000 - Unexpected error. Program aborted ?

  The SAP error message CRM_MKTHV_SMM000 Unexpected error. Program aborted typically indicates that an unexpected issue has occurred within the SAP system, particularly in the context of CRM (Customer Relationship Management) functionalities. This error can arise from various underlying causes, and resolving it may require a systematic approach.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data being processed.
  Configuration Issues: Incorrect configuration settings in the CRM module or related components.
  System Bugs: There may be bugs in the SAP software that lead to unexpected behavior.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction.
  Performance Issues: System performance problems, such as memory shortages or timeouts, can lead to unexpected errors.
  Custom Code: If there are custom developments or enhancements, they may not be functioning correctly.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the root cause.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or corruption.
  Configuration Review: Check the configuration settings in the CRM module to ensure they are set up correctly.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  System Performance: Monitor system performance and check for any resource bottlenecks. Consider increasing memory or optimizing database performance.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address known issues or bugs related to this error.
  Debugging: If you have access to development tools, consider debugging the program to identify where the error occurs.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  SAP Notes: Always check for relevant SAP Notes that may provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) to gather more information about the error.
  Documentation: Review the official SAP documentation for CRM to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKTHV_SMM000 Unexpected error. Program aborted error in your SAP system.