How To Fix CRM_MKTHV_SEG_GEN108 - Referenced node "&1" (ID: &2) was repositioned internally


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_SEG_GEN - Messages for Segmentation Model Generation Report

  • Message number: 108

  • Message text: Referenced node "&1" (ID: &2) was repositioned internally

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_SEG_GEN108 - Referenced node "&1" (ID: &2) was repositioned internally ?

    The SAP error message CRM_MKTHV_SEG_GEN108 indicates that a referenced node in a marketing hierarchy has been repositioned internally. This typically occurs in the context of marketing and sales processes within the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing hierarchies or segments.

    Cause:

    1. Internal Repositioning: The error suggests that the node (which could represent a customer, product, or other entity) has been moved or repositioned within the hierarchy. This can happen due to changes in the organizational structure, updates to the marketing hierarchy, or modifications made by users or system processes.
    2. Data Consistency Issues: There may be inconsistencies in the data that are causing the system to reference a node that is no longer in its expected position.
    3. Concurrent Changes: If multiple users or processes are making changes to the marketing hierarchy simultaneously, it can lead to conflicts and this error.

    Solution:

    1. Check Hierarchy Structure: Review the marketing hierarchy to ensure that the referenced node (ID: &2) is correctly positioned. You may need to navigate to the relevant transaction or report in SAP to view the hierarchy.
    2. Reposition the Node: If the node has been moved incorrectly, you may need to reposition it back to its original place or update any references to it in your processes.
    3. Data Consistency Check: Run consistency checks on the marketing hierarchy to identify and resolve any discrepancies. This may involve using specific SAP transactions or reports designed for data integrity checks.
    4. Review Change Logs: Check the change logs to see if any recent changes were made to the hierarchy that could have caused the issue. This can help identify if the repositioning was intentional or accidental.
    5. Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
    6. Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction for managing marketing hierarchies.
    • SAP Notes: Search for SAP Notes related to CRM_MKTHV_SEG_GEN108 in the SAP Support Portal for any known issues or fixes.
    • User Roles and Permissions: Ensure that users have the appropriate roles and permissions to make changes to the marketing hierarchy, as insufficient permissions can also lead to errors.

    By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTHV_SEG_GEN108 error message.

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