How To Fix CRM_MKTHV_SEG_GEN020 - Generation of segmentation model is running in background

CRM_MKTHV_SEG_GEN020 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_SEG_GEN - Messages for Segmentation Model Generation Report

• Message number: 020

• Message text: Generation of segmentation model is running in background

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SEG_GEN020 - Generation of segmentation model is running in background ?

  The SAP error message CRM_MKTHV_SEG_GEN020 indicates that the generation of a segmentation model is currently running in the background. This message typically occurs in the context of SAP Customer Relationship Management (CRM) when a segmentation model is being processed, and it cannot be executed again until the current process is completed.
  
  Cause:
  
  Background Job Running: The most common cause of this error is that a background job for generating the segmentation model is already in progress. This can happen if the model is large or complex, leading to longer processing times.
  Concurrency Issues: If multiple users or processes attempt to generate the same segmentation model simultaneously, it can lead to this error.
  System Performance: If the system is under heavy load, it may take longer for the background job to complete, causing delays.
  
  
  Solution:
  
  
  Check Background Jobs: 
  
  Go to transaction code SM37 to check the status of background jobs. Look for jobs related to segmentation model