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Message type: E = Error
Message class: CRM_MKTHV_PF - Message class for high volume segmentation
Message number: 011
Message text: Segmentation element found in segmentation model &1
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CRM_MKTHV_PF011
- Segmentation element found in segmentation model &1 ?The SAP error message CRM_MKTHV_PF011 indicates that there is a segmentation element found in the segmentation model that is causing an issue. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with segmentation models, which are used for targeted marketing and campaign management.
Cause:
The error can occur due to several reasons:
- Invalid Segmentation Model: The segmentation model may contain elements that are not properly defined or are invalid.
- Inconsistent Data: There may be inconsistencies in the data used for segmentation, such as missing or incorrect attributes.
- Configuration Issues: There could be configuration issues in the segmentation model or related settings in the CRM system.
- Authorization Issues: The user may not have the necessary authorizations to access or modify the segmentation model.
Solution:
To resolve the error, you can take the following steps:
Check the Segmentation Model:
- Review the segmentation model referenced in the error message (indicated by &1).
- Ensure that all segmentation elements are correctly defined and valid.
Validate Data:
- Check the data used in the segmentation model for any inconsistencies or missing values.
- Ensure that all required attributes are populated correctly.
Review Configuration:
- Verify the configuration settings related to the segmentation model.
- Ensure that the model is set up correctly according to the business requirements.
Authorization Check:
- Ensure that the user encountering the error has the necessary authorizations to access and modify the segmentation model.
- If needed, consult with your SAP security team to review and adjust user roles and permissions.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance on segmentation models and troubleshooting related errors.
SAP Notes:
- Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
Testing:
- After making any changes, test the segmentation model to ensure that the error no longer occurs.
Related Information:
If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.
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