How To Fix CRM_MKTHV_PF008 - Segment with this description not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_PF - Message class for high volume segmentation

• Message number: 008

• Message text: Segment with this description not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_PF008 - Segment with this description not found ?

  The SAP error message CRM_MKTHV_PF008, which states "Segment with this description not found," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to locate a specific segment that is referenced in a marketing or campaign-related process. This can happen for various reasons, including configuration issues, missing data, or incorrect references.
  Causes:
  
  Missing Segment: The segment you are trying to access or use may not exist in the system. This could be due to it being deleted or never created.
  Incorrect Segment ID: The segment ID or description being referenced may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the segment.
  Data Inconsistency: There may be inconsistencies in the data, such as a mismatch between the segment and the campaign or marketing plan.
  Configuration Issues: The system may not be properly configured to recognize the segment, especially if it was recently created or modified.
  
  Solutions:
  
  Verify Segment Existence: Check if the segment exists in the system. You can do this by navigating to the relevant transaction or using the segment management tools in SAP CRM.
  Check Segment ID/Description: Ensure that the segment ID or description you are using is correct. Look for any typos or discrepancies.
  Review Authorizations: Make sure that the user has the necessary permissions to access the segment. You may need to consult with your SAP security team.
  Data Consistency Check: Review the data related to the segment and ensure that it is consistent with the campaign or marketing plan you are working with.
  Recreate the Segment: If the segment is missing, you may need to recreate it. Ensure that all necessary attributes and criteria are correctly defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTSEG for managing marketing segments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can offer advice.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.