How To Fix CRM_MKTHV_MC055 - &1 &2: invalid result returned from &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

• Message number: 055

• Message text: &1 &2: invalid result returned from &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC055 - &1 &2: invalid result returned from &3 &4 ?

  The SAP error message CRM_MKTHV_MC055 typically indicates that there is an issue with the data being processed in the Marketing module of SAP CRM. The message format suggests that it is related to an invalid result returned from a specific function or process, which is identified by the placeholders &1, &2, &3, and &4.
  Cause:
  
  Invalid Data: The error may occur due to invalid or inconsistent data being passed to a function or process. This could be due to missing or incorrect entries in the database.
  Configuration Issues: There may be configuration issues in the marketing module or related components that lead to unexpected results.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the function to return invalid results.
  System Bugs: There could be bugs in the SAP version you are using that affect the processing of marketing data.
  
  Solution:
  
  Check Data Integrity: Review the data being processed when the error occurs. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration: Check the configuration settings in the marketing module to ensure they are set up correctly. This includes checking any relevant customizing settings.
  Debugging: If you have access to the development environment, you can debug the process to identify where the invalid result is being generated. Look for the function or method that is returning the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error message or related issues.
  Consult Documentation: Review the official SAP documentation for the marketing module to understand the expected behavior and any prerequisites for the processes you are trying to execute.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to check transaction codes related to marketing activities, such as CRM_MKTPL or CRM_MKTCA.
  Logs and Traces: Check application logs (transaction SLG1) and system logs for any additional error messages or warnings that could provide more context.
  User Exits and BAdIs: If there are any user exits or BAdIs implemented in the marketing processes, review them to ensure they are functioning as expected.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.