How To Fix CRM_MKTHV_INFRASTRUC104 - Finish task will not be started, start task is not finished successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 104

• Message text: Finish task will not be started, start task is not finished successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC104 - Finish task will not be started, start task is not finished successfully ?

  The SAP error message CRM_MKTHV_INFRASTRUC104 indicates that a finish task cannot be started because the corresponding start task has not been completed successfully. This error typically occurs in the context of marketing campaigns or similar processes within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  
  Incomplete Start Task: The most common cause of this error is that the start task associated with the finish task has not been completed successfully. This could be due to various reasons, such as:
  
  Errors during the execution of the start task.
  Missing data or configuration issues that prevent the start task from completing.
  Dependencies on other tasks that have not been fulfilled.
  
  
  
  Task Dependencies: The tasks in the campaign or process may have dependencies that are not met, leading to the inability to proceed to the finish task.
  
  
  System Configuration Issues: There may be issues with the configuration of the marketing campaign or the underlying processes that are causing the start task to fail.
  
  
  Solution:
  
  
  Check Start Task Status: Review the status of the start task associated with the finish task. Ensure that it has been executed successfully. You can do this by:
  
  Navigating to the relevant transaction or application where the task is managed.
  Checking logs or status indicators for any errors or warnings.
  
  
  
  Review Logs and Messages: Look for any error messages or logs that provide more details about why the start task did not complete successfully. This can help identify specific issues that need to be addressed.
  
  
  Correct Errors: If there are specific errors identified in the logs, take corrective actions to resolve them. This may involve:
  
  Fixing data issues.
  Adjusting configurations.
  Ensuring that all dependencies are met.
  
  
  
  Re-run the Start Task: After addressing any issues, attempt to re-run the start task to see if it completes successfully. Once it is successful, you should be able to proceed to the finish task.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support resources for further guidance on the specific tasks and their dependencies.
  
  
  Contact SAP Support: If you are unable to resolve the issue on your own, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, the context in which it occurred, and any steps you have already taken to troubleshoot.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you monitor and manage tasks (e.g., CRMD_ORDER for managing orders).
  SAP Notes: Check for any SAP Notes related to this error message or the specific functionality you are working with. SAP Notes often contain fixes or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.