How To Fix CRM_MKTHV_EXE707 - Could not read the file &1; operating system error: &2(&3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_EXE - Message Class for High Volume Campaign Execution

  • Message number: 707

  • Message text: Could not read the file &1; operating system error: &2(&3)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_EXE707 - Could not read the file &1; operating system error: &2(&3) ?

    The SAP error message CRM_MKTHV_EXE707 indicates that the system encountered an issue while trying to read a file. The message typically includes placeholders for the file name (&1), the operating system error code (&2), and additional error information (&3).

    Cause:

    The error can be caused by several factors, including:

    1. File Not Found: The specified file does not exist in the expected directory.
    2. Permission Issues: The user or the SAP application does not have the necessary permissions to access the file.
    3. File Corruption: The file may be corrupted or unreadable.
    4. Path Issues: The file path may be incorrect or improperly formatted.
    5. Disk Space: There may be insufficient disk space on the server where the file is located.
    6. Operating System Errors: There could be underlying operating system issues that prevent file access.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check File Existence: Verify that the file specified in the error message exists in the expected location.
    2. Check Permissions: Ensure that the SAP application and the user have the necessary permissions to read the file. You may need to adjust file or directory permissions.
    3. Inspect File Integrity: If the file exists, check if it is corrupted. You may need to replace it with a backup or a valid version.
    4. Verify File Path: Ensure that the file path is correct and properly formatted. Check for any typos or incorrect directory structures.
    5. Check Disk Space: Ensure that there is sufficient disk space on the server. If the disk is full, free up some space.
    6. Review Operating System Logs: Check the operating system logs for any related errors that might provide more context about the issue.
    7. Restart Services: Sometimes, restarting the SAP application or the underlying services can resolve temporary issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • System Logs: Review the SAP system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
    • Transaction Codes: Use transaction codes like AL11 to check the file system and ensure that the file is accessible.

    If the issue persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.

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