How To Fix CRM_MKTHV_EXE702 - File %1 could not be opened; operating system error: &2(&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_EXE - Message Class for High Volume Campaign Execution

• Message number: 702

• Message text: File %1 could not be opened; operating system error: &2(&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_EXE702 - File %1 could not be opened; operating system error: &2(&3) ?

  The SAP error message CRM_MKTHV_EXE702 indicates that a specific file could not be opened due to an operating system error. The message format typically includes placeholders for the file name (%1), the error code (&2), and additional error information (&3). 
  Causes
  
  File Not Found: The specified file may not exist in the expected directory.
  Permission Issues: The user or the SAP application may not have the necessary permissions to access the file.
  File Locking: The file might be locked by another process, preventing access.
  Path Issues: The path to the file may be incorrect or improperly configured.
  Disk Space: There may be insufficient disk space on the server where the file is located.
  File Corruption: The file itself may be corrupted or unreadable.
  
  Solutions
  
  Check File Existence: Verify that the file specified in the error message exists in the expected location.
  Review Permissions: Ensure that the user account running the SAP application has the necessary permissions to read the file. Adjust permissions if necessary.
  Check for Locks: Use system tools to check if the file is being used by another process. If so, you may need to wait or terminate that process.
  Verify Path: Double-check the file path in the configuration settings to ensure it is correct.
  Free Up Disk Space: If disk space is an issue, consider cleaning up unnecessary files or expanding the storage.
  Inspect File Integrity: If the file is suspected to be corrupted, try replacing it with a backup or a fresh copy.
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review the system logs for additional context or related error messages that may provide more insight into the issue.
  Operating System Logs: Check the operating system logs for any errors that correspond to the time the SAP error occurred.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTHV_EXE702 error message.