How To Fix CRM_MKTHV_EXE101 - Unknown exception occured in &1; message is &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_EXE - Message Class for High Volume Campaign Execution

• Message number: 101

• Message text: Unknown exception occured in &1; message is &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_EXE101 - Unknown exception occured in &1; message is &2 ?

  The SAP error message CRM_MKTHV_EXE101 indicates that an unknown exception has occurred in a specific component or program, and it provides two placeholders: &1 for the component name and &2 for the error message details. This error is typically related to issues in the SAP Customer Relationship Management (CRM) module, particularly in marketing or sales-related processes.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the CRM system can lead to unexpected exceptions.
  Data Issues: Inconsistent or corrupted data in the database can trigger exceptions during processing.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they may not handle certain scenarios properly, leading to exceptions.
  System Bugs: There may be bugs in the SAP software version you are using that could cause unexpected behavior.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to exceptions.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Analyze the Error Message: Look at the specific error message provided in &2 to understand what went wrong.
  Review Configuration: Ensure that all necessary configurations in the CRM system are correctly set up.
  Data Validation: Check the data being processed for any inconsistencies or corruption. Validate the data in the relevant tables.
  Debugging: If you have access to the development environment, you can debug the program to identify where the exception is being raised.
  Check for Notes: Search the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  Consult Documentation: Review the official SAP documentation for the CRM module to ensure that all processes are being followed correctly.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 for logs, SE80 for development, and SE37 for function modules.
  SAP Notes: Regularly check for SAP Notes related to CRM and the specific components you are working with.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTHV_EXE101 error effectively.