How To Fix CRM_MKTGS_TRADESPEND115 - Settling rebates in ERP while building accruals in CRM is not supported

CRM_MKTGS_TRADESPEND115 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_TRADESPEND - Message for KPI functionality

• Message number: 115

• Message text: Settling rebates in ERP while building accruals in CRM is not supported

What causes this issue?

When accruals are built in SAP CRM, SAP CRM claims management must be
used to perform rebate settlements. On the other hand, when rebate
settlements are carried out in SAP ERP, the accruals must be built in
SAP ERP as well since otherwise they cannot be reversed in SAP CRM funds
management.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In your trade promotion, either use trade spends set up for building
accruals in SAP ERP, or make sure that a condition generation type is
used that is set up for settling rebates in SAP CRM claims management.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_TRADESPEND115 - Settling rebates in ERP while building accruals in CRM is not supported ?

  The SAP error message CRM_MKTGS_TRADESPEND115 indicates that there is an issue with the process of settling rebates in the ERP system while attempting to build accruals in the CRM system. This error typically arises in the context of managing trade promotions and rebates within the SAP Customer Relationship Management (CRM) module and its integration with the SAP ERP system.
  
  Cause:
  The error occurs due to the following reasons:
  
  Integration Issues: There may be a misconfiguration in the integration settings between CRM and ERP, particularly concerning how rebates and accruals are processed.
  Business Process Configuration: The business processes for managing rebates in CRM may not be aligned with the processes in ERP, leading to inconsistencies.
  System Limitations: The specific version of SAP you are using may not support the simultaneous processing of rebates in ERP while building accruals in CRM.
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings in both CRM and ERP