How To Fix CRM_MKTGS_TRADESPEND082 - Unable to read volume from the BI system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_TRADESPEND - Message for KPI functionality

• Message number: 082

• Message text: Unable to read volume from the BI system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_TRADESPEND082 - Unable to read volume from the BI system ?

  The SAP error message CRM_MKTGS_TRADESPEND082 indicates that the system is unable to read volume data from the Business Intelligence (BI) system. This error typically arises in the context of marketing and trade spend management within SAP CRM when the system attempts to access data that is either unavailable or incorrectly configured.
  Causes:
  
  Data Source Issues: The BI system may not have the required data loaded or may not be properly configured to provide the necessary data.
  Authorization Problems: The user may not have the necessary authorizations to access the BI data.
  Connectivity Issues: There may be network or connectivity issues between the CRM system and the BI system.
  Data Model Changes: Changes in the data model or structure in the BI system may lead to discrepancies that prevent data retrieval.
  BI Query Issues: The specific BI query being called may be incorrect or may not return any data due to filters or other conditions.
  
  Solutions:
  
  Check Data Availability: Verify that the required data is available in the BI system. You can do this by running the relevant queries directly in the BI system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the BI data. This may involve checking roles and permissions in both the CRM and BI systems.
  Test Connectivity: Check the network connectivity between the CRM and BI systems. Ensure that there are no firewall or network issues preventing access.
  Validate BI Queries: Review the BI queries being used to ensure they are correctly configured and returning the expected results. You may need to adjust filters or parameters.
  Check for Data Model Changes: If there have been recent changes to the data model in the BI system, ensure that the CRM system is updated accordingly to reflect these changes.
  Consult Logs: Check the application logs in both the CRM and BI systems for any additional error messages or warnings that could provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Documentation: Review the official SAP documentation for both CRM and BI to understand the integration points and data flow.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken to troubleshoot.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.