How To Fix CRM_MKTGS_TRADESPEND074 - Exception dates could not be shifted; adjust these dates manually

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_TRADESPEND - Message for KPI functionality

• Message number: 074

• Message text: Exception dates could not be shifted; adjust these dates manually

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_TRADESPEND074 - Exception dates could not be shifted; adjust these dates manually ?

  The SAP error message CRM_MKTGS_TRADESPEND074 indicates that there is an issue with shifting exception dates in a marketing spend transaction. This typically occurs in the context of marketing campaigns or trade spend management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error usually arises due to one or more of the following reasons:
  
  
  Date Constraints: The dates you are trying to shift may fall outside of the permissible range defined in the system. This could be due to business rules or configuration settings that restrict date changes.
  
  
  Locked Records: The records you are trying to modify may be locked by another user or process, preventing any changes to the dates.
  
  
  Inconsistent Data: There may be inconsistencies in the data related to the marketing spend transaction, such as overlapping periods or invalid date formats.
  
  
  Configuration Issues: There could be issues with the configuration of the marketing spend management settings in SAP, which may not allow for automatic date shifting.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Manual Adjustment: As the error message suggests, manually adjust the exception dates in the relevant transaction. Navigate to the marketing spend transaction and update the dates as needed.
  
  
  Check Date Ranges: Ensure that the dates you are trying to set fall within the allowed ranges. Review any business rules or settings that may restrict date changes.
  
  
  Unlock Records: If the records are locked, check with your system administrator or the user who has locked the record to unlock it.
  
  
  Review Configuration: Consult with your SAP configuration team to review the settings related to marketing spend management. Ensure that the configuration allows for the desired date shifts.
  
  
  Data Consistency Check: Perform a data consistency check to identify any overlapping periods or invalid entries that may be causing the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to CRM marketing spend management for any specific guidelines or known issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing spend management, such as CRMD_ORDER for managing marketing campaigns.
  User Roles: Ensure that you have the necessary permissions to make changes to marketing spend transactions.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.