How To Fix CRM_MKTGS_TRADESPEND019 - Error while retrieving text for key figure planning measure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_TRADESPEND - Message for KPI functionality

• Message number: 019

• Message text: Error while retrieving text for key figure planning measure

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_TRADESPEND019 - Error while retrieving text for key figure planning measure ?

  The SAP error message CRM_MKTGS_TRADESPEND019 typically occurs in the context of planning measures within the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing and trade spend planning. This error indicates that there is an issue with retrieving the text for a key figure planning measure.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Texts: The text for the specified key figure is not maintained in the system. This could happen if the key figure was created but the corresponding text descriptions were not provided.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the texts for the key figure.
  
  
  Configuration Issues: There may be a configuration issue in the planning area or the key figure settings that prevents the system from retrieving the text.
  
  
  Data Inconsistencies: There could be inconsistencies in the data or settings related to the key figure, such as missing entries in the relevant tables.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Text Maintenance:
  
  Go to the transaction code SE11 (Data Dictionary) or SE78 (SAPscript Form) to check if the text for the key figure is maintained.
  If the text is missing, you can maintain it using the appropriate transaction (e.g., RSCUSTV10 for customizing).
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access the key figure texts. You may need to consult with your SAP security team to verify and adjust the roles and authorizations.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the planning area and key figures in the SAP Customizing Implementation Guide (SPRO). Ensure that all necessary settings are correctly configured.
  
  
  
  Check for Data Inconsistencies:
  
  Use transaction codes like SE16 or SE16N to check the relevant database tables for any inconsistencies or missing entries related to the key figure.
  
  
  
  Consult SAP Notes:
  
  Search for any relevant SAP Notes that may address this specific error. You can use the SAP Support Launchpad to find notes related to CRM and planning measures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any troubleshooting steps you have already taken.
  
  
  
  Related Information:
  
  Key Figures: In SAP, key figures are numerical values that are used in planning and reporting. They can represent quantities, amounts, or other measurable data.
  Planning Areas: These are defined in the SAP system to organize and manage planning activities. Each planning area can have its own set of key figures.
  Authorization Objects: In SAP, authorization objects control access to various functionalities. Ensure that the user has the correct roles assigned.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTGS_TRADESPEND019 error message.