How To Fix CRM_MKTGS_TRADESPEND004 - Cannot synchronize product

CRM_MKTGS_TRADESPEND004 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_TRADESPEND - Message for KPI functionality

• Message number: 004

• Message text: Cannot synchronize product

What causes this issue?

A product has been deleted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the product from your key figure planning.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTGS_TRADESPEND004 - Details

• The SAP error message CRM_MKTGS_TRADESPEND004 indicates that there is an issue with synchronizing a product in the context of marketing and trade spend management. This error typically arises in the SAP Customer Relationship Management (CRM) module when there are inconsistencies or missing data related to the product being synchronized.
  Causes:
  
  Missing Product Data: The product may not exist in the system or may be missing essential data fields required for synchronization.
  Inconsistent Data: There may be inconsistencies in the product data between the CRM and the connected systems (like SAP ERP).
  Authorization Issues: The user may not have the necessary permissions to access or modify the product data.
  
  Configuration Issues: There may be configuration problems in the CRM system that prevent proper synchronization.
  Technical Issues: There could be underlying technical issues, such as network problems or system errors, that are affecting the synchronization process.
  
  Solutions:
  
  Check Product Existence: Verify that the product exists in the system and that