How To Fix CRM_MKTGS_PRODUCTS017 - Product category &1 does not belong to product hierarchy &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 017

• Message text: Product category &1 does not belong to product hierarchy &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS017 - Product category &1 does not belong to product hierarchy &2 ?

  The SAP error message CRM_MKTGS_PRODUCTS017 indicates that there is a mismatch between the product category and the product hierarchy in the SAP system. Specifically, it means that the product category you are trying to use does not belong to the specified product hierarchy.
  Cause:
  
  Incorrect Product Category Assignment: The product category you are trying to assign to a product does not belong to the product hierarchy you are using.
  Configuration Issues: There may be a configuration issue in the product hierarchy settings or the product category settings in the SAP system.
  Data Entry Errors: There could be a typographical error or incorrect selection made during data entry.
  
  Solution:
  
  Check Product Category: Verify that the product category you are trying to use is correctly assigned to the product hierarchy. You can do this by navigating to the product hierarchy configuration in the SAP system.
  Review Product Hierarchy Settings: Go to the configuration settings for the product hierarchy and ensure that the product category is included in the hierarchy. You can do this through transaction codes like COMMPR01 (for product hierarchy maintenance).
  Correct Data Entry: If the error is due to incorrect data entry, ensure that you are selecting the correct product category that is valid for the specified product hierarchy.
  Consult Documentation: Refer to the SAP documentation or help files for guidance on how to manage product categories and hierarchies.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as COMMPR01 for product hierarchy maintenance and CRMD_ORDER for managing marketing documents.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to product categories and hierarchies in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.