How To Fix CRM_MKTGS_PRODUCTS002 - Sales UoM &1 is not valid for category &2; return to default UoM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 002

• Message text: Sales UoM &1 is not valid for category &2; return to default UoM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS002 - Sales UoM &1 is not valid for category &2; return to default UoM ?

  The SAP error message CRM_MKTGS_PRODUCTS002 indicates that there is an issue with the Sales Unit of Measure (UoM) for a product in the context of marketing and sales processes. Specifically, the error states that the specified Sales UoM is not valid for the given product category, and as a result, the system is reverting to the default UoM.
  Cause:
  
  Invalid Sales UoM: The Sales UoM you are trying to use for a product does not match the allowed UoMs defined for that product category in the system.
  Configuration Issues: The product category may not have been properly configured to include the Sales UoM you are trying to use.
  Master Data Issues: The product master data may not be correctly set up, leading to inconsistencies in UoM definitions.
  Missing UoM Mapping: There may be a lack of mapping between the Sales UoM and the product category in the system.
  
  Solution:
  
  
  Check Product Category Configuration:
  
  Go to the configuration settings for the product category in SAP.
  Ensure that the Sales UoM you are trying to use is included in the allowed UoMs for that category.
  
  
  
  Review Product Master Data:
  
  Access the product master data and verify the UoM settings.
  Ensure that the Sales UoM is correctly assigned to the product.
  
  
  
  Update UoM Settings:
  
  If the Sales UoM is not valid, you may need to either change the UoM to a valid one or update the configuration to include the desired UoM.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific details on UoM configuration and management.
  
  
  
  Testing:
  
  After making changes, test the scenario again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material) or CMM1 (Maintain UoM) to make necessary changes.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on UoM configuration.
  User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to product master data and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and product management.