How To Fix CRM_MKTGS_OL002 - SAP SEM save failed; your changes have been lost

CRM_MKTGS_OL002 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_OL - MKTGS OL: Generic Marketing Object Layer Messages

• Message number: 002

• Message text: SAP SEM save failed; your changes have been lost

What causes this issue?

The marketing project could not be saved because it was not successfully
saved in SAP Strategic Enterprise Management (SAP SEM). If the system
had continued with the save process, there would have been
inconsistencies between the datasets on the SAP CRM side and on the SAP
SEM side.

System Response

To avoid inconsistencies, the system terminated the save process and
undid all the changes you made in the marketing project.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

For more information on failure to save in SAP SEM, see SAP Note 834103.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_OL002 - SAP SEM save failed; your changes have been lost ?

  The SAP error message CRM_MKTGS_OL002 indicates that a save operation in the SAP CRM Marketing system has failed, and as a result, the changes made have been lost. This error can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Validation Errors: The data entered may not meet the required validation rules, leading to a failure during the save operation.
  Authorization Issues: The user may not have the necessary permissions to save changes in the system.
  Technical Issues: There could be underlying technical problems, such as database connectivity issues, system performance problems, or temporary system outages.
  Locking Issues: The object being modified may be locked by another user or process, preventing the save operation from completing.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard save process.
  
  Solutions:
  
  Check Data Validity: Review the data entered for any inconsistencies