How To Fix CRM_MKTGS_LISTING002 - Error while providing the listing check

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_LISTING - Messages for the generic listings integration

• Message number: 002

• Message text: Error while providing the listing check

What causes this issue?

The components for the listing check did not respond correctly. This
might be due to a configuration, network or technical problem.

System Response

The listing check could not be provided.

How to fix this error?

Retry the listing check later. If the problem persists, then contact
your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_LISTING002 - Error while providing the listing check ?

  The SAP error message CRM_MKTGS_LISTING002 typically occurs in the context of marketing and sales processes, particularly when there is an issue with the listing check for marketing campaigns or activities. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Cause:
  
  Missing Data: The error may occur if there are missing or incomplete data entries in the marketing listing or related master data (e.g., products, customers).
  Inconsistent Data: If the data in the system is inconsistent or does not meet the required criteria for the listing check, this error can be triggered.
  Configuration Issues: Incorrect configuration settings in the marketing module or related components can lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the listing check, leading to this error.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  
  Check Data Completeness: Ensure that all required fields in the marketing listing and related master data are filled out correctly. Verify that the data is complete and accurate.
  Review Configuration Settings: Check the configuration settings in the SAP system related to marketing and sales. Ensure that they are set up correctly according to business requirements.
  Authorization Check: Verify that the user has the necessary authorizations to perform the listing check. If not, consult with your SAP security team to grant the required permissions.
  Debugging: If the issue persists, consider using transaction codes like ST22 (Dump Analysis) or SLG1 (Application Log) to check for any runtime errors or logs that can provide more insight into the problem.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_MKTG_LISTING for managing marketing listings.
  Documentation: Review SAP documentation related to marketing and sales processes to understand the requirements for listing checks.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTGS_LISTING002 error and implement a suitable solution.