How To Fix CRM_MKTGS_DOCUGEN009 - Please save and leave the following screen

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_DOCUGEN - Messages of ABAP Class Documentation Generator

• Message number: 009

• Message text: Please save and leave the following screen

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_DOCUGEN009 - Please save and leave the following screen ?

  The SAP error message CRM_MKTGS_DOCUGEN009 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing documents or campaigns. The message indicates that there is an issue that prevents the user from proceeding with the current operation, and it suggests saving the current data before leaving the screen.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Incomplete Data: Required fields may not be filled out completely, leading to validation errors.
  System Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly.
  Authorization Issues: The user may not have the necessary permissions to perform the action they are attempting.
  Technical Errors: There could be a bug or technical issue within the SAP system that is causing the error.
  
  Solution:
  To resolve the CRM_MKTGS_DOCUGEN009 error, you can try the following steps:
  
  
  Check Required Fields: Ensure that all mandatory fields in the marketing document or campaign are filled out correctly. Look for any fields highlighted in red or marked as required.
  
  
  Save Your Work: As the message suggests, save any changes you have made before leaving the screen. This can help prevent data loss and may allow you to return to the screen without losing your progress.
  
  
  Review Authorizations: Check if you have the necessary authorizations to perform the action. If not, contact your system administrator to grant the required permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help files for specific guidance related to the error message. This may provide insights into common issues and their resolutions.
  
  
  Check System Configuration: If you have access, review the configuration settings related to marketing documents in the CRM system. Ensure that everything is set up correctly.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error. SAP frequently releases notes that address specific issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM that may help you navigate or troubleshoot the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.