How To Fix CRM_MKTGS_CCA058 - Product category of product segment &1 is not assigned to territory &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 058

• Message text: Product category of product segment &1 is not assigned to territory &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA058 - Product category of product segment &1 is not assigned to territory &2 ?

  The SAP error message CRM_MKTGS_CCA058 indicates that there is an issue with the assignment of a product category to a specific territory in the context of SAP Customer Relationship Management (CRM). This error typically arises when you are trying to perform a marketing activity or campaign that involves a product segment, but the product category associated with that segment is not linked to the specified territory.
  Cause:
  
  Missing Assignment: The product category of the product segment is not assigned to the territory in the system.
  Configuration Issues: There may be a configuration issue in the territory management settings or product category settings.
  Data Inconsistency: There could be inconsistencies in the master data related to product categories or territories.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Product Category Assignment:
  
  Go to the territory management settings in SAP CRM.
  Verify if the product category of the product segment is assigned to the specified territory.
  If it is not assigned, you will need to create the necessary assignment.
  
  
  
  Assign Product Category to Territory:
  
  Navigate to the relevant configuration area in SAP CRM (usually under the customizing settings).
  Find the option for assigning product categories to territories.
  Add the missing assignment for the product category to the specified territory.
  
  
  
  Review Master Data:
  
  Ensure that the product segment and product category are correctly defined in the system.
  Check for any data inconsistencies or errors in the master data.
  
  
  
  Test the Changes:
  
  After making the necessary assignments, test the functionality again to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  If you are unsure about the steps, refer to the SAP documentation or help resources related to territory management and product category assignments.
  
  
  
  Related Information:
  
  Territory Management: This is a key component in SAP CRM that allows organizations to manage their sales territories effectively.
  Product Categories: These are used to classify products in the system and are essential for various marketing and sales processes.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM for further assistance.