How To Fix CRM_MKTDEF031 - Account calendar ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 031

• Message text: Account calendar ID is missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF031 - Account calendar ID is missing ?

  The SAP error message CRM_MKTDEF031 indicates that the account calendar ID is missing in the context of a marketing or CRM-related transaction. This error typically arises when the system expects a calendar ID to be defined for a specific account or organizational unit, but it is not found.
  Cause:
  
  Missing Configuration: The account calendar ID may not have been set up in the system for the relevant business partner or organizational unit.
  Data Inconsistency: There may be inconsistencies in the data where the account calendar ID is expected but not provided.
  Incorrect Master Data: The master data for the business partner or account may be incomplete or incorrectly maintained.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for account calendars in the SAP system.
  Ensure that the account calendar ID is defined for the relevant business partner or organizational unit.
  
  
  
  Maintain Business Partner Data:
  
  Go to the transaction code BP (Business Partner) and check the details of the business partner in question.
  Ensure that the account calendar ID is assigned correctly in the relevant views (e.g., General Data, Company Code Data).
  
  
  
  Assign Account Calendar:
  
  If the account calendar ID is missing, you can assign it by editing the business partner data.
  Make sure to save the changes and check if the error persists.
  
  
  
  Check for Data Consistency:
  
  Use transaction codes like SE16 or SE11 to check the underlying tables for any inconsistencies related to account calendars.
  Ensure that all necessary fields are populated correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to account calendars and business partner configuration for additional guidance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: BP (Business Partner), SE16 (Data Browser), SE11 (Data Dictionary).
  Tables: You may want to look into tables like BUT000 (Business Partner: General Data) and BUT020 (Business Partner: Address Data) to verify the account calendar ID.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the CRM_MKTDEF031 error and ensure that the account calendar ID is correctly configured in your SAP system.