How To Fix CRM_MKTCCM_PCPG_GEN053 - No communication medium on template available


CRM_MKTCCM_PCPG_GEN053 - Overview

  • Message type: E = Error

  • Message class: CRM_MKTCCM_PCPG_GEN - CRM Marketing CCM: Messages for Partner Campaign Generation

  • Message number: 053

  • Message text: No communication medium on template available

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_GEN053 - No communication medium on template available ?
    The SAP error message CRM_MKTCCM_PCPG_GEN053 indicates that there is no communication medium available on the template you are trying to use in the CRM Marketing module. This error typically arises when you are attempting to execute a marketing campaign or communication process, but the system cannot find a valid communication medium associated with the template.
    
    Cause: Missing Communication Medium: The template you are using does not have a defined communication medium (e.g., email, SMS, print) that is necessary for executing the marketing activity. Template Configuration: The template may not have been properly configured to include a communication medium. Data Inconsistency: There may be inconsistencies in the data or settings related to the marketing template or the communication medium.
    Solution: Check Template Configuration: Go to the marketing template in the SAP CRM system. Verify that a communication medium is assigned to the template. You can do this by navigating to the template settings and checking the communication medium section. Assign

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